Viktoria Novak couture headpieces are exclusively handmade in Australia. Each headpiece is handmade with love and care to ensure it is tailored and personalised to each client.

How do I order a Viktoria Novak headpiece that features on this website that is listed as "Made to Order" and how long will it take to have it handmade by Viktoria?

Viktoria's headpieces that feature on the website listed as "Made to Order" are available to be ordered via our online shop boutique. Production lead times are subject to availability, with estimate lead times provided under each design via the on-line store.

I found a handmade couture headpiece on your website listed as "Buy Now". Can I purchase that design?

Yes from time to time, Viktoria does have pre-made couture headpieces listed as "Buy Now" which are available for immediate purchase and express delivery. These designs have also been exclusively handmade by Viktoria

Do you have any "one-off bespoke" headpieces to choose from that do not feature on your website?

Yes, due to the fast turn around, some "one-off bespoke" headpieces may not feature on our website.

Can I order my own "bespoke" headpiece?

Yes please contact via our website or directly on 0421 372 733 for further details.

Do you have "ready to buy" bridal headpieces available for immediate purchase?

Yes, we have a beautiful exclusive range of ready to wear bridal and special occasional headpieces to select from. Our ready to wear collection is generally available for immediate postage/shipping to local, interstate and international clients. Please visit our on-line "Bridal Ready to Wear" store to view the entire collection.

Does Viktoria Novak hire/loan headpieces?

Sorry our headpieces are not available for hire/loan.

Can I order a headpiece / crown if I live interstate or overseas?

Yes, Viktoria Novak works with clients around Australia and selected countries internationally. You are welcome to order and purchase directly from our on-line store or by contacting our boutique on 0421 372 733.


Viktoria Novak accepts deposits and final payments via cash, direct transfer, EFTPOS, Visa and MasterCard. Credit card and Pay Pal payments are also accepted for local, interstate and international clients via our on-line boutique store. No cheques are accepted.

Is GST already part of the price?

Yes, GST is already included in the price of each item. It will be itemised on your invoice for your own records


Please choose carefully as our designs are handmade designer items. No refunds or exchanges will be given if you simply change your mind.
If you wish to return items due to perceived faults or damage, Viktoria Novak will request that the item be returned (at the customer’s cost) to assess the item and determine whether the fault or damage was caused in the manufacture of the item.
If a manufacturing fault is found, Viktoria Novak will repair, replace or refund the item.
If Viktoria Novak determines that the damage has been caused intentionally or from mistreatment, no refunds will be given. The customer has the option to request Viktoria Novak to repair the item, all repairs will be at the customers cost.
If a customer is entitled to a refund, this will occur within 14 business days of Viktoria Novak receiving that notice.

Please note that in interests of hygiene and for your protection we do not accept exchanges/returns of, or refunds on pierced earrings.